• Press and hold the red hang-up button for 5-10 seconds • Make sure the battery is inserted correctly • Charge the phone overnight • Try a different charging method. If you typically charge the phone with the dock, try with the cable directly and vice versa. • If you have another micro USB cable, try that one. • Use a different outlet.

Make sure you have sufficient coverage in your area Connect to Wi-Fi calling https://www.youtube.com/watch?v=IYzL4vl3NTs

• Use the cord rather than the dock • Try a different electrical outlet • Check to see if the red squiggle is over the battery symbol on the phone • Charge the phone overnight