Jethro Mobile Service Support

Need help learning how to use your Jethro Mobile travel plans? Having trouble getting connected? We are here to help. Try out the common troubleshooting steps below.

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Make sure you have reception where you are using your service.

 
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Make sure your phone is compatible with our network.

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Data or MMS issues? Make sure your APN settings are set up properly.

APN Settings

While most phones update APN settings automatically, some may require you to do so manually. Watch the YouTube tutorials below to learn how to update your APN settings manually.

iPhone APN Tutorial

Android APN Tutorial

Watch More YouTube Tutorials

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Need further assistance?
Contact our friendly customer service agents. We are available 7 days a week from 8 AM to 5 PM PST.